The future of senior living isn’t years away, it’s happening now. Technology is transforming senior living, making communities more connected, efficient, and engaging for both residents and staff.
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For IT professionals in senior living communities, managing a growing portfolio of technologies is a daily challenge.
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Understanding the Challenges of Technology Adoption in Senior Living and the Role of Custom-Designed Apps
Empowering Care for Older Adults: How to Choose the Right Technology for Your Senior Living Community
The Future of Senior Living Technology
5 Standout Events to Boost Senior Living Resident Satisfaction
By: Sarah Adams | Client Success Specialist
August 9, 2022
With K4Community, community staff members can now create and manage events in their community better than ever.
With our robust events feature, staff can go beyond simply creating event calendars. You have the ability to manage sign-ups and waitlists, track attendance (even from your mobile device), and learn more about your residents’ interests through our newest Data and Insights feature. Once an event is created, staff can seamlessly make event information accessible via Voice, Mobile App, Digital Signage, Direct Broadcast (in-room TV), as well as add to printable calendars. Put another way, staff enter events into K4Community one time and the event information is shared in multiple ways so that residents can stay connected with their community. We like to call it, “create once, publish everywhere.”
However, event management is only as good as the events themselves. And we are here to help! According to one of our recent Data Insights Reports, 89% of residents say a variety of content/experiences to choose from is important to them.
Below are five examples of standout events that are sure to increase your community’s engagement and resident happiness. Each of these options can be streamed virtually in order to meet the expectations of all who might be interested or benefit from these offerings – even from the comfort of home.
“Virtual experiences provided a dependable and scalable way to curb resident social isolation while in quarantine. While residents are eager to return to socializing in-person, a hybrid offering of both virtual and in-person events will meet the new expectations for residents who want to maintain that connection to community programming while at home.” – K4Connect’s Summer 2021 Data Insights Report
Guest Speaker Lecture Series
Consider scheduling a variety of popular to unusual topics to appeal to different resident interests! A free community service offered by AARP provides guest speakers
who speak to a wide range of subjects. You can find more information by visiting AARP.org.
Teaching Kitchen
Spice things up for your residents by introducing a teaching kitchen! This can be a great opportunity to introduce healthy lifestyles, unique cultural dishes, or even revisiting basic cooking techniques. Who doesn’t love good food?
DIY Tutorials
A long time favorite, DIY tutorials can be as simple or as creative as you wish to be. A few examples are basic woodworking, painting, or even creating suncatchers!
Creative Writing Club
Writing is an art form that belongs to everyone, no matter the age or skill level. Provide a creative outlet to your residents through a writing club. Each week, new writing prompts or creative writing techniques keep residents engaged and connected with each other and themselves.
Cultural Diversity
In order to lean into your community’s equity, diversity and inclusion, consider partnering with local organizations or universities to expand inclusive cultural programming and services for residents.
Looking for more inspiration? Reach out to a client success specialist for a one on one consultation via this link.
3 Key Benefits of Implementing Smart Home Technology in Your Senior Living Community
By: Sarah Adams | Client Success Specialist
July 15, 2022
Resident safety is a primary advantage of living in a care community. Thanks to new advances in enterprise technology in the senior living industry, residents are increasingly gaining access to smart home systems — designed specifically for seniors — that further promote independence and greater well being.
At K4Connect, our mission is dedicated to continuing these advancements in a market that is not only helping the residents of today, but also in preparation for the generations to come; all in partnership with the senior living communities we serve. Below, we will dive into three key benefits of K4Community Smart Home.
Resident Check-In
With K4Community Resident Check-In, residents benefit from a passive check-in system that works behind-the-scenes to keep staff aware, while promoting resident independence and happiness. Delivered through integrated smart home devices and voice activation with Amazon Alexa, residents simply move about their home and community teams are alerted of daily resident activity through our software-based system.
- Delivered through voice activation with Amazon Alexa, motion-sensing light switches or night lights
- Automated reporting for staff is viewable via desktop or mobile in the K4Community Team Hub
- “Away” settings available for when residents are not at home (e.g., gone on vacation or at a doctor’s appointment)
- Reduces false resident alerts, saves staff time & resources
With this automated well-check system, residents feel safer and community teams increase daily efficiency — a win-win. In fact, one K4Connect community partner is able to automatically perform 97% of its wellness checks on a daily basis, leaving only 3% of the resident population to manually check on. Hundreds of senior living residents also took part in a K4Connect survey about this solution, resulting in 80% saying K4Community Resident Check-In makes them feel safer and 89% applauding the convenience of the tool.
Motion Scenes
With the assistance of motion scenes, residents can customize lighting and/or temperature in their home based on their individual preferences. Automated home features can aid residents by empowering them to manage settings in ways that are easiest to manage for them. Please note, the ability to customize motion scenes is based on the current smart home features installed in the home. However, a few examples include:
- When a Smart Motion Dimmer detects motion in the bathroom from the hours of 9 p.m. to 8 a.m., the lights turn on to 20%
- Between the hours of 6 p.m. and 6 a.m., a Smart Thermostat automatically adjusts to 68 degrees
- When a Smart Motion Switch detects motion, the lights turn on
This customizable element of our smart home automation solution creates a personalized technology experience that encourages increased usage and value over time.
To install personalized scenes for a smart home system, residents or staff can reach out to our K4Support team who will happily edit your settings remotely.
Access via Remote, Voice, or App
In addition to these great features, residents can access their Smart Home systems through a variety of user interfaces, including a remote, K4Community Voice, or through the K4Community Plus App — whichever works best for them!
- Senior-friendly remotes are programmed by the K4Connect team to operate all smart lighting in the home.
- The integrated K4Community Voice and Smart Home experience turns into an incredible accessibility tool for residents of nearly all ages and acuity. For example, if a resident home is equipped with K4Community Smart Home lighting, you might not have realized that Alexa can adjust the lights for you!
- K4Community Plus allows residents to operate their smart home controls directly within the mobile or web application from anywhere in the home.
Smart home is clearly no long an amenity of the future or reserved for luxury living, it’s more accessible and adaptable than ever before. We at K4Connect can’t wait to see where home automation advancements for older adults take us next!
Tips and Tricks
- If at any point smart lights in a home are changed (added, removed, or moved to a different location), please contact our K4Support team by either emailing Support@K4Connect.com or by calling (855) 876-9673
5 Ways to Engage Your Senior Living Community with Alexa
“When we can use our voice, it really does break down barriers. Voice-first technology is extremely interesting because it reduces the friction of technology adoption.”
By: Sarah Adams | Client Success Specialist
June 27, 2022
Thanks to Amazon’s groundbreaking release in 2014, scores of people have become familiar with the term “Alexa.” Alexa is a virtual assistant that can help users with a variety of tasks, such as reporting the weather and news, playing radio stations, and more. But did you know that Alexa can be of great service in senior living as well? With K4Community Voice, Alexa voice assistance is brought to life for senior living residents of all ages and acuity, promoting independence and empowerment.
“When we can use our voice, it really does break down barriers. Voice-first technology is extremely interesting because it reduces the friction of technology adoption.”
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– Sheri Peifer, Chief Strategy Officer, Eskaton
With K4Community Voice, communities can opt for K4Community enterprise-managed Alexa devices for the most capabilities. Our enterprise Amazon Alexa integration allows residents to confidently and securely experience voice technology. No personal information or individual accounts are required as K4Connect anonymizes devices to ensure your privacy is kept intact. Alternatively, as we know many residents are already using Alexa in their homes, and residents have the ability to download the K4Community Public Skill to their own Alexa device. Today we will cover commands you might not have known that will apply to both scenarios.
*Please note: you are only able to fulfill the commands listed below if the community has published the necessary information to K4Community.
“Alexa, what are the events for today?”
By simply asking “Alexa, what are today’s events?” residents are seamlessly provided a list of the day’s events. Additionally, residents are able to ask about future events as well. For example, “Alexa, what are the events scheduled for this Saturday?”
“Alexa, what’s on the menu for Friday?”
Similar to events, Alexa has the ability to read menu items when requested. Alexa gathers menu information from posts created in the Post Manager in Team Hub. Specifically, Alexa reads the text in the description of the post. This gives community staff the greatest flexibility on how and what Alexa reads.
“Alexa, has the mail arrived?”
Have you noticed this button on your Team Hub’s home page, but aren’t entirely sure what it means?
By pressing “Notify Residents,” residents are able to call on Alexa to report whether the mail has arrived. When used consistently, this feature works to foster further independence for residents as they can rely on Alexa for accurate and timely information.
Built in by Amazon, Alexa features a variety of standard features; such as reporting the weather, setting alarms, sharing fun facts, and more! Additionally, enterprise-managed devices are able to opt for community-specific phone numbers for Alexa to dial by voice command. For example, “Alexa, call the Front Desk.” This popular feature is not only easy to use, but also relieves the burden from residents to dial by phone if there is an urgent need.
If you are a community staff member and have not been taking advantage of these opportunities for your community, give it a try! For more information or for resources available to provide to residents, please contact your Customer Success Manager.
**Bonus: Smart Home Specific Commands**
Please note: Smart Home commands depend on the availability of connected devices/services in your specific community. If you are unsure of your community’s current setup, please contact K4Connect Support.
“Alexa, dim the lights to 30%”
K4Community Voice turns into an incredible accessibility tool for residents when integrated with our Smart Home solution. If y
ou or a friend’s residence is equipped with K4Community Smart Home dimming lights, you might not have realized that Alexa can dim the lights for you! Simply ask Alexa to dim the lights to your preferred preference,in percentage format. For example, you can say: “Alexa, set the Kitchen Light to 80%” or “Alexa, set the Bathroom Light to 20%.”
“Alexa, set the living room thermostat to 70 degrees”
Likewise, K4Community Smart Home packages typically include a smart thermostat. If you or a friend’s residence is equipped with a smart thermostat, simply ask Alexa to set the thermostat to your preferred degree setting.
Need Assistance? As always, if you are in need of assistance please contact our Support Team by either emailing support@k4connect.com, or by calling (855) 876-9673.
Not yet a K4Connect customer? Reach out here to schedule a demo or to learn more about our K4Community Digital Signage solution and more ways we can help your community create great technology experiences today.